Delete Your CommStadium Account

Request permanent deletion of your CommStadium account and all data we hold. This action is irreversible.

How Account Deletion Works
1
Complete the form below with your name, email address, and CommStadium username, then pass the CAPTCHA.
2
We'll email a verification link to your registered address. This confirms you own the account. The link is valid for 1 hour.
3
Click the link. Our team is notified and will process the deletion within 2 business days and send you a final confirmation.
What Happens to Your Data
Data type Action Timeframe / Notes
Account profile, display name, username Deleted Within 2 business days
Login credentials & authentication tokens Deleted Immediately / within 2 business days
Push notification tokens & preferences Deleted Within 2 business days
Posts, threads, and activity history Deleted Within 2 business days
Uploaded files & media owned solely by you Deleted Within 2 business days
Shared conversations with other users Anonymized Your identity removed; conversation preserved for other participants
Billing and payment records Retained As required by accounting & tax regulations
Carrier-level Call Detail Records (CDRs) Retained by carrier Outside CommStadium's control — see note below
Support email correspondence Retained Exists independently of app account; retained per support policy
Deletion request audit record Retained Minimum 3 years — evidence of compliance
Important Notices

Carrier-level records — outside CommStadium's control

CommStadium routes calls and messages through licensed telecommunications carriers and intermediary networks. Those carriers are independently required by law to retain certain traffic records — known as Call Detail Records (CDRs) — regardless of CommStadium account status. CommStadium has no ability to access or delete records held by independent carriers.

These records are metadata only (timestamp, duration, originating/terminating number). They do not include message content unless a lawful interception order is in effect.

47 CFR § 42.6 — FCC toll records (18 months) 18 U.S.C. § 2703 — Stored Communications Act CALEA (47 U.S.C. § 1001 et seq.) 47 CFR Part 64 — CPNI & call attempt records State law — up to 3 years depending on jurisdiction

Support email correspondence

Any emails you have sent to CommStadium or 0Wire support exist independently of your app account and are retained as part of our support records. Deleting your account does not delete this correspondence.

Encrypted system backups

Deleted data may temporarily exist within encrypted backup snapshots. These are not restored except in a disaster recovery scenario and expire automatically under our normal backup schedule. They are never used to recreate deleted accounts.

This action is permanent

Account deletion cannot be undone. Once processed, your account, profile, and all associated CommStadium data will be permanently removed with no ability to recover it.

Request Account Deletion
A verification link will be sent here. Must be the email registered to your CommStadium account.