0Wire Communications · Effective Date: June 11, 2026 · support@0wire.com
0Wire Communications ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us. Please read this policy carefully to understand our views and practices regarding your personal data.
We may collect the following types of information:
We use your information to:
We do not sell your personal information. We may share your data with:
Depending on your location, you may have the right to:
To exercise your rights, contact us at support@0wire.com.
back to topWe implement appropriate technical and organizational measures to protect your personal data. This includes:
Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure.
back to topWe retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
back to topIf you are accessing our services from outside the United States, your information may be transferred to, stored, and processed in the U.S. or other countries. We ensure appropriate safeguards are in place for such transfers.
back to topOur services are not intended for individuals under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children without parental consent.
back to topWe may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
back to topIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
0Wire Communications
Email: support@0wire.com
At 0Wire Communications, protecting your privacy is our priority. This SMS Privacy Policy explains how we collect, use, and safeguard your information when you opt into our SMS program. By enrolling, you agree to these terms, which comply with the 2026 Telephone Consumer Protection Act (TCPA), Campaign Registry requirements, and CTIA Best Practices.
Links: National Do Not Call Registry: https://www.donotcall.gov/
When you opt into our SMS program, we collect:
Under the January 2024 FCC ruling, opt-in consent applies solely to 0Wire Communications. We do not share your consent with third parties or affiliates unless you expressly agree.
back to topThe SMS message frequency will vary but will not be more than 3–5 messages per day unless there is a notification event. Message and data rates may apply; check your carrier's terms.
back to topReasonable measures are in place to protect your data, though no system is infallible.
back to topWe retain all opt-in and opt-out records, including timestamps and consent methods, to comply with TCPA 2026 and Campaign Registry guidelines.
back to topWe may update this Policy as laws evolve. Material changes will be communicated via SMS or on our website. Continued use after updates constitutes acceptance.
back to topIf you have any questions about this SMS Privacy Policy or wish to update your SMS preferences, please contact us:
0Wire Communications
Email: support@0wire.com
© 2026 0Wire Communications. All rights reserved.
back to topMobile app section dated October 15, 2026
This part explains how the Commstadium mobile app for iOS and Android (the "App") collects, uses, shares, and protects your information. It adds to Parts 1 and 2 of this Privacy Policy. Where this part conflicts with them, this part applies to the App.
The App is provided by 0Wire Communications, 401 East 34th Street, Suite #N27J, New York, NY 10016, USA ("0Wire", "we", "our", or "us"). 0Wire is a telecommunications provider: we carry the voice calls, video calls, and SMS/MMS messages you make through the App on our own network. We do not use an outside telephone carrier to deliver them.
Accounts are created and managed outside the App, by your organization's administrator, a reseller, or through our website. The App is used only to sign in and to make and receive calls and messages. If your organization manages your account, it may also control some of your data, and some requests may need to go through your administrator.
↑ back to top| Type of information | What it includes | Stored on our servers? |
|---|---|---|
| Account and sign-in data | Organization domain, name, email address, phone number(s), password (stored in hashed form) | Yes |
| Call records (metadata) | Numbers called and calling, date, time, duration, call direction, call status | Yes |
| Call recordings | Audio recordings of calls, when call recording is turned on for your account | Yes, until you request deletion |
| Voicemail | Voicemail audio messages left for you | Yes, until you delete them |
| Messages | SMS and MMS content, including photos, videos, and other attachments you send or receive | Yes, until you request deletion |
| Video calls | Live audio and video carried during the call | Carried in real time; not stored |
| Device contacts | Names and numbers in your phone's address book | No. Read on your device only and never uploaded |
| Device and technical data | Device model, operating system version, app version, push notification tokens, IP address | Yes |
| Crash and diagnostic data | Crash reports, error logs, and related device state | Yes, via Crashlytics |
The App does not collect your precise or approximate location. Calls are recorded only when call recording is turned on for your account. In some places the law requires that everyone on a call be told about, or agree to, the recording. You and your organization are responsible for meeting those requirements.
No advertising or tracking. The App shows no ads. We do not track you across other companies' apps or websites, and we do not sell or share your information for advertising.
↑ back to topThe App asks for these permissions only when a feature needs them. You can allow or revoke each one at any time in your device's Settings. If you turn a permission off, only the feature that relies on it stops working.
| Permission | Why the App needs it |
|---|---|
| Microphone | To carry your voice during voice and video calls |
| Camera | To make video calls and to take photos or videos to send by MMS |
| Photos / media library | To choose photos or videos to send in messages |
| Contacts | To show names from your address book and let you call or message them. Contacts stay on your device |
| Notifications | To alert you to incoming calls, new messages, and voicemails |
| Phone / calling integration (CallKit on iOS, ConnectionService on Android) | To show incoming calls on your lock screen and integrate with your phone's native call screen |
We use the information collected through the App only to:
Legal bases (for users in the EEA, UK, and similar jurisdictions). We process your information because it is necessary to provide the service you or your organization signed up for (performance of a contract); because the law requires us to keep certain records (legal obligation); and to keep our service secure and working (our legitimate interests). Where we rely on consent, such as for device permissions, you can withdraw it at any time.
↑ back to topAs a U.S. telecommunications provider, we protect your Customer Proprietary Network Information as required by Section 222 of the Communications Act and the FCC's CPNI rules. CPNI includes information such as the numbers you call, when you call, how long calls last, and the services you use.
We use CPNI only to provide and bill for our services, to protect our network and users from fraud, and as the law requires or allows. We do not sell CPNI or use it for third-party marketing. We will disclose CPNI to law enforcement only when legally required, such as under a valid subpoena or court order.
↑ back to topWe carry all calls and messages on our own network. The App uses only the following outside services, each limited to the purpose shown:
| Service | Provider | Purpose | Data shared |
|---|---|---|---|
| Firebase Cloud Messaging | Google LLC | Push notifications for messages and alerts | Push token, app instance ID, notification payload |
| Apple Push Notification service (PushKit / VoIP push) | Apple Inc. | Incoming call alerts on iOS | Push token, call alert payload |
| Firebase Crashlytics | Google LLC | Crash reporting and app stability | Crash logs, device model, OS version, app version, installation ID |
These providers process data on our behalf under their own privacy terms and are not allowed to use it for advertising. We do not share your information with any other third parties, except as described in Part 1 (legal requirements and business transfers).
↑ back to topWe keep your information only as long as needed to provide the service, or longer where U.S. law requires telecommunications providers to keep records.
| Information | How long we keep it |
|---|---|
| Call recordings | Until you or your organization request deletion, or your account is deleted |
| Voicemail | Until you delete it, or until your account is deleted |
| SMS/MMS messages and attachments | Until you or your organization request deletion, or your account is deleted |
| Call records (metadata) and billing records | For the period required by U.S. law, including at least 18 months under FCC rule 47 C.F.R. § 42.6 |
| Account information | While your account is active; deleted on request, except records we must keep by law |
| Crash and diagnostic data | Up to 90 days, under Crashlytics' standard retention |
| Contacts on your device | Never stored by us |
When an account is deleted, or when an organization cancels service, we delete all information we are not legally required to keep. Records we must keep are retained only for the required period, used only for legal and billing purposes, and then deleted.
↑ back to topYou can request deletion of your account and associated data at any time on our account removal page: https://0wirecom.com/unman/AccountRemoval.php. The page is also linked in the footer of our website.
To confirm the request is yours, we email a verification link to the address registered on your account. Once you click it, we process the deletion within 2 business days and send you a final confirmation.
When we receive your request, we delete your account, call recordings, voicemails, messages, attachments, and other personal data. We keep only the call and billing records that U.S. law requires us to retain, for the period described in Section 7. If your account is managed by your organization, we may notify your administrator of the request.
You can also delete individual voicemails and conversations yourself at any time in the App.
↑ back to topWe protect your information with access controls that limit it to authorized staff, password hashing, and secured servers. Communication between the App and our account servers uses HTTPS.
Please note: voice calls, video calls, call recordings, voicemail, and SMS/MMS messages are not end-to-end encrypted and are not encrypted when stored on our servers. This is similar to standard phone calls and text messages. Do not use the App to send highly sensitive information, such as passwords or payment card numbers, by message or voicemail.
↑ back to topThe App is used worldwide. Your information is stored on servers in the United States, where 0Wire is based. If you use the App from outside the United States, your information will be transferred to and processed in the United States. Google (Firebase) and Apple may also process push and crash data in the United States and other countries.
When we transfer personal data from the EEA, UK, or Switzerland to countries without an adequacy decision, we use appropriate safeguards, such as the European Commission's Standard Contractual Clauses.
↑ back to topEEA, UK, and Switzerland (GDPR / UK GDPR). You have the right to access, correct, delete, or receive a portable copy of your personal data; to restrict or object to its processing; and to withdraw consent at any time. You may also complain to your local data protection authority. Our right to delete is limited where the law requires us to keep records.
California (CCPA/CPRA) and other U.S. states with privacy laws. You have the right to know what personal information we collect and how we use it, to access and delete it, to correct inaccurate information, and not to be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising, and we do not use sensitive personal information to infer characteristics about you.
Other countries. You may have similar rights under your local law. We will honor them as required.
To exercise any of these rights, email support@0wire.com or use our account removal page. We will verify your identity and respond within the time required by law (generally 30 days in the EU/UK and 45 days in California).
↑ back to topFor questions about this policy, the App, or your data, contact:
0Wire Communications
401 East 34th Street, Suite #N27J
New York, NY 10016, USA
Email: support@0wire.com
Account removal: https://0wirecom.com/unman/AccountRemoval.php